Clarity needed about OM-1 firmware update potential

[huwnothugh]

At OM SYSTEM, we're committed to keeping the technology in your camera on the cutting edge. We offer regular, robust firmware updates to protect your investment. After all, we know you're always shooting for perfection. We are too.

Well spotted Bill. I realise we are in the realm of semantics here, but this is disingenuous.

OM System would, no doubt, claim that they have indeed produced ‘firmware updates’ (e.g. for new lenses), but they would (or should) have been aware that their customers, accustomed to the precedent set by Olympus, would interpret this as meaning ‘upgrades’. It would have been quite easy for them to have clarified what 'robust firmware updates to protect your investment' really meant. I can understand why ex-Olympus customers feel they've been let down.

[tmp]

both Olympus, and their successors, OM Systems, have literally told their customers to expect new features with f.w. updates.

"Olympus provides firmware updates for their cameras to enhance performance, fix issues, "and introduce new features . To update your Olympus camera’s firmware, follow these steps:....

"UPGRADE YOUR CAMERA FOR FREE IN A FEW EASY STEPS! At OM SYSTEM, we're committed to keeping the technology in your camera on the cutting edge. We offer regular, robust firmware updates to protect your investment. After all, we know you're always shooting for perfection. We are too.

https://learnandsupport.getolympus.com/updating-your-digital-camera-or-lens

When a company, Olympus/OM Systems, does such things then it is most certainly not unreasonable for their customer's to expect continuation. If OM now wishes to cease doing such things...so be it...they just need to deal with a backlash from the OM-1 customers whose jaws are on the floor...and from prospective customers who think what is happening now with OM is very dirty. I hope OM clears the air but I certainly am not holding my breath on that.
again, I like the OM1-II...I will get one if I please but I think OM has fumbled on the OM-1 (if that is the case as it still seems to be) and that has me concerned enough to hold off on future business transactions with OM.

Ian...do you know or feel that OM is going to make some kind of statement to address the reasons why so many folks have their jaws dropped to the floor?

[gazza95]

If folks don’t scream, shout, jump and jump down nothing will happen.

Ian, you are being far too polite

Gary

[Ross the fiddler]

Quiet requests usually gets a more positive result. Demanding client/customers only get minimum results, if at all.

[Ross the fiddler]

both Olympus, and their successors, OM Systems, have literally told their customers to expect new features with f.w. updates.

"Olympus provides firmware updates for their cameras to enhance performance, fix issues, "and introduce new features . To update your Olympus camera’s firmware, follow these steps:....

"UPGRADE YOUR CAMERA FOR FREE IN A FEW EASY STEPS! At OM SYSTEM, we're committed to keeping the technology in your camera on the cutting edge. We offer regular, robust firmware updates to protect your investment. After all, we know you're always shooting for perfection. We are too.

https://learnandsupport.getolympus.com/updating-your-digital-camera-or-lens

When a company, Olympus/OM Systems, does such things then it is most certainly not unreasonable for their customer's to expect continuation. If OM now wishes to cease doing such things...so be it...they just need to deal with a backlash from the OM-1 customers whose jaws are on the floor...and from prospective customers who think what is happening now with OM is very dirty. I hope OM clears the air but I certainly am not holding my breath on that.
again, I like the OM1-II...I will get one if I please but I think OM has fumbled on the OM-1 (if that is the case as it still seems to be) and that has me concerned enough to hold off on future business transactions with OM.

Ian...do you know or feel that OM is going to make some kind of statement to address the reasons why so many folks have their jaws dropped to the floor?

That may be the "American" web site saying that, but the Japan/English (Australian) site has this only.

FIRMWARE UPDATES

At OM SYSTEM, we’re committed to keeping the technology in your camera and audio equipment on the cutting edge. We offer regular, robust firmware updates to protect your investment. After all, we know you’re always shooting for perfection. We are too.

[Matt_Hirst]

One thing I have been thinking about is why firmware can't be modded by the users in this day and age?

Now before people remind me about the number of issues people uploading standard firmware it was just a thought.

What I was thinking, for people like myself, who have very limited interest in landscape photography, so allow the disabling or don't load all the nd parts same for the all the detection thats not linked to birds...have a menu system that just loads what you intend using the kit for...it could free up memory to allow extra features or performance.

matt

[Box Brownie]

For sure clarity needed.....

firmware (omsystem.com)

Where the previously mentioned 'statement' is there....

" UPGRADE YOUR CAMERA FOR FREE IN A FEW EASY STEPS!


At OM SYSTEM, we're committed to keeping the technology in your camera on the cutting edge. We offer regular, robust firmware updates to protect your investment. After all, we know you're always shooting for perfection. We are too."

I think a tad ironically it says this of v1.5

"OM-1 Version 1.5 (Available Now!)

• Stability of operation when shooting with Keystone Compensation has been improved.
• Enhanced stability of AF operation when shooting video.

DOWNLOAD YOUR NEW CAMERA"


I would hardly call v1.5 a 'download your new camera' 😐

[Snibbo]

To my mind the only firmware updates that lived up to “download your new camera” was version 4 for the original E-M1 and version 2 for E-M5 mkii, both back in 2015!

[Matt_Hirst]

I see there's a lot of youtube videos cropped up regards Nikon and their new firmware for the Z8, they are keen to push the line regards they're one of the only companies to roll out firmware updates from their flagship cameras to other models where possible - anyone have real world experience with Nikon as to whether its just marketing BS or true?

[pdk42]

Dunno, but Nikon still don't have the option to display zebras/over-exposure blinkies when shooting stills - a simple missing feature that is so useful to anyone shooting landscapes etc. It was one of my main gripes about the Z7 when I had one.

[rustyarrow]

zebras/over-exposure blinkies are very useful for wildlife, plenty birds are white and some mammals have a white chest, I have it on for everything

[Phill D]

OK showing my ignorance here but what does "display zebras/over-exposure blinkies" mean? Or is it some weird predictive text correction?

[tmp]

There is a comment posted to DPR’s recent ‘you are all spoiled babies’ Firmware piece/story.
The question isn’t whether OM can afford to keep OM-1 owners happy and prospective customers interested/confident…can they afford not to?
It’s an interesting perspective. We’ll see I guess.

[Box Brownie]

There is a comment posted to DPR’s recent ‘you are all spoiled babies’ Firmware piece/story.
The question isn’t whether OM can afford to keep OM-1 owners happy and prospective customers interested/confident…can they afford not to?
It’s an interesting perspective. We’ll see I guess.

I have searched re: "you are spoiled babies" but can't find that phrase" can you perhaps share the link?

[tmp]

They are clearly on the side of telling consumers not to expect updates/upgrades.

https://m.dpreview.com/opinion/1754805729/are-camera-manufacturers-obligated-to-provide-future-firmare-updates

[Olybirder]

I am amazed by the amount of hostility Dale Baskin is facing in the comments section and the Micro Four Thirds Talk forum on that site for daring to write the article. It seems quite well balanced to me.

Ron

[tmp]

I am amazed by the amount of hostility Dale Baskin is facing in the comments section and the Micro Four Thirds Talk forum on that site for daring to write the article. It seems quite well balanced to me.

Ron

I haven’t read many of the DPR comments and such but I’m sure you’re right about it all.
I’d say it’s rather simple…both Olympus and OM have literally stated they will provide both updates and upgrades for their products.
it seems (i certainly don’t know for sure because OM has said nothing) OM is preferring to now dismiss their commitments regarding exactly that.
i am dumbfounded and frustrated by OM for their complete silence on numerous recent topics such as OM-1 f.w. updates and why the OM150-600 is priced double that of the FF 150-600 lenses from the same (alleged?) manufacturer.
I am in no way saying/certain that the OM150-600 is not worth the price difference but I am certain that it would help if OM explained the price difference and why they STILL haven’t chose to clear the huge stink that is on the air right now.
re: the DPR article, it seems people don’t like to be told by a third party (which makes it look like a company shrilling effort) not to expect something they’ve been told by the manufacturers to expect.

[rustyarrow]

I think of late things have been a bit of a PR disaster , never seen so many moans and groans. Hope it does not affect revenue .

[tmp]

Indeed. which makes it all the more ‘mysterious’ as to why OM still remains silent on all the most controversial issues.
I bet my friend, on the official OM-1II release date, that there will be no “demands have exceeded our expectations…so there will shipping/production delays” notifications from OM regarding their latest 3 product releases.
I wouldn’t to have a clue one way or the other why since OM has some kind of new and idiotic strict policy on remaining silent but I’d guess some could say there will be no shipping delays because OM is better prepared this time around. I’d wager the truth is more inline with not very many folks are ordering any of the new releases form OM.
the longer OM withholds simple basic information from their customer and prospective customers the more comfortable I feel not supporting them any further.
That is exactly what is meant by ‘can they afford not to make OM-1 owners happy’ in my opinion and regards.
I’m not wanting OM to do anything other than speak up for themselves. I don’t need(care about) a F.w update for my OM-1 as I will go with an OM-1II if I feel there is no reason to avoid OM and their products. I have a 150-400 so I don’t need the 150-600.
The longer OM keeps their mouths shut the more I feel something is wrong and this lends credence to the other rumours that this last OM release is JIP’s efforts to cash OM Systems out.
I’m not pricing out a Z8 or A1 system just yet but I sure as hell understand why those m4/3 users who are, are.

[Box Brownie]

Interesting or not as the case maybe but this thread has stimulated some discussion

https://www.dpreview.com/forums/post/67515833

So, what will be announced and why on that particular IG channel.......only time will tell???

[Ross the fiddler]

Interesting or not as the case maybe but this thread has stimulated some discussion

https://www.dpreview.com/forums/post/67515833

So, what will be announced and why on that particular IG channel.......only time will tell???

Wishful, but hopeful thinking.