OM Digital Solutions' Mark Thackara joins us again next week

[Ian]

UPDATE: Zoom chat with Mark Thackara is now confirmed for Thursday, 11th Feb, 11AM UK time

As you might have already noticed we are restarting our Zoom chat service and the first person confirmed is OM Digital Solutions' David Smith for Friday, 19th February. Dave is a technical specialist and won't be answering questions about the changes regarding Olympus/OM Digital Solutions, so I have asked Mark Thackara to join us for a Zoom session before Dave's. I have yet to firm up the details but Mark has said yes and the chat it will probably take place next Thursday and the time pencilled in is 11AM, UK time.

I'll post an update on Monday with a confirmed time.

Ian
UPDATE: Click here for the Zoom invite details (Members only - to join for free click here)

[blackfox]

Wow that’s really good news ,well done Ian

just put a post up re this on the TP forum as well

[OM USer]

Excellent idea Ian and thanks to Mark if you can both agree on a time.

[Phill D]

Ian can you ask Mark if there are any issues with the Olympus repair service after all the changes and the Covid and Brexit upheaval. I need to send my camera in for a grip repair but was waiting till everything settled down before trusting it to a courier.

[blackfox]

Likewise .. please ask Ian this really needs clarifying

[Ian]

Zoom chat with Mark Thackara is now confirmed for Thursday, 11th Feb, 11AM UK time is now confirmed.

I'll ask Mark about the repair situation.

Ian

[Ian]

Ian can you ask Mark if there are any issues with the Olympus repair service after all the changes and the Covid and Brexit upheaval. I need to send my camera in for a grip repair but was waiting till everything settled down before trusting it to a courier.

Mark tells me that warranty repairs are now starting up again. Paid-for repairs are still on hold until the new setup gets its VAT status sorted out.

Ian

[BDennis]

I hope they can get out sorted out as in the past being a long time Olympus user I have found their service for repair of out of warranty gear very good when a repair has been possible.

[blackfox]

mines in warranty , still got about 4 years left . got that super 66 month offer on mine .. it was a deal clincher at the time

[Phill D]

Interesting Jeff I'm only assuming mine is out of warranty as I seem to have had it ages. Better check I guess but 66 months is a very long warranty.

[OM USer]

A question for Mark regarding FB. Will it be possible to add recorded FB webinars to MyOlympus (MyOMDS?) so that those without a FB account can view them?

[Graham_of_Rainham]

I have asked Olympus about this, and asked Ian to bring it up with Mark.

[OM USer]

Thanks Graham

[c12402]

Thanks Ian, good job!

[blackfox]

Can Ian please ask mark about delivery times on new lenses as some prospective buyers of the 150-400 pro are being told over 12 months ,and the 100-400 is in short stock everywhere in the u.k at the moment ...
is a long wait for items going to be the norm going forward ?

[Ian]

Can Ian please ask mark about delivery times on new lenses as some prospective buyers of the 150-400 pro are being told over 12 months ,and the 100-400 is in short stock everywhere in the u.k at the moment ...
is a long wait for items going to be the norm going forward ?

I'm sure this will come up during the session on Thursday.

Ian

[CarolA]

Can someone remind me how to access this event with Mark Thackara please. It is so long since I watched an event. In fact, the last one was Mark Thackara last year. Really looking forward to hearing this one. Thanks.

[MJ224]

Hi Carol. Ian will give us a Zoom link, click on that and you computer will either download or update the Zoom programme. There is a password, but sometimes the link goes past that, and joins the talk.

I have Zoom already on the computer, I might assume if you have joined a talk, you might have too..

[CarolA]

Hi. Thank you for that. I do have zoom on my pc. That is great. I am so looking forward to what Mark has to say.

[Bikie John]

Might be worth just starting your Zoom app to see whether it wants you to update it. If it does, it will be better to do it in advance than when you are trying to get into a session.

[CarolA]

I think my Zoom updated recently but will check that. Thanks Bikie John.

[Ian]

UPDATE: Unfortunately, the video is no longer available.

[CarolA]

Thank you Ian.

[Bruce Clarke]

Will it be recorded Ian, I'm not sure I'll be able to do the whole thing?

[Ian]

Yes it will be recorded👍

Ian

[Bruce Clarke]

Cheers Ian.