Delivery rant.

[Guest]

I ordered an EM10 and some bits and bobs from Amazon on the 1st for delivery tomorrow by 1.00pm. It didn't arrive, having been 'miss sorted'. So I cancelled* and ordered yesterday early afternoon, from WEX and paid for 9.00am delivery. With over 5 hours to go to their deadline, I expected no issues as they use Royal Mail!

You'll have guessed, at 10am it's not here, having left the depot some 25 minutes drive from me at 08.42am according to Royal Fail's tracking site, it had no chance as they would surely have other deliveries on board.

*And it still hasn't arrived, to be refused by me at the door (According to Amazon it would turn up today. Yeah right.)

I'm getting more and more convinced that firms will promise deliveries that they can't meet. While I blame Amazon for their failure to employ a decent courier, I don't blame WEX who used RM who surely know what they are doing??

Arrggggghhhhhhh!

[StephenL]

Re: Delivery rant.

Don't talk to me about couriers! I'm awaiting items through Parcelfarce, DPD, and Hermes. Only DPD are consistent round here. Herpes, who have delivered here before on several occasions, now claim that our property doesn't exist. Well, it's only been here since 1780!

EDIT DPD were scheduled to deliver between 10:12 and 11:12. They arrived at 10:11 ! Watched them online on the map coming down the drive. Sometimes technology works.

[gphemy]

I'm getting more and more convinced that firms will promise deliveries that they can't meet.

[Miketoll]

Re: Delivery rant.

Round here DPD has always delivered within the hour window they give you. Today RM did deliver an item but a day late as they sent it to the wrong delivery depot first. City Link are dreadful to the point I will not even order anything from a vendor if I know they use City Link.

[StephenL]

Re: Delivery rant.

Amazon are bad now they use their own couriers, Amazon Logistics. Their drivers are not given their own dedicated rounds, so cannot build up local knowledge.

[Miketoll]

Re: Delivery rant.

Amazon are bad now they use their own couriers, Amazon Logistics. Their drivers are not given their own dedicated rounds, so cannot build up local knowledge.

Had a quick look on Amazon and Amazon Logistics is one of 31 different couriers they use Europe wide including my hated City Link and my favourite DPD.

[StephenL]

Re: Delivery rant.

It seems to vary from region to region. Where we lived in Scotland City Link were the bees knees and DPD the pits, but the situation is reversed down here.

[Miketoll]

Re: Delivery rant.

Perhaps that is why a parcel I ordered and being carried by City Link went first to the Ipswich depot (the right county) then to Wales then finally to Scotland thence back to Amazon as undeliverable! That all on next day delivery!

[David M]

Re: Delivery rant.

FedEx delivered my last Amazon Canada order to a neighbour by mistake. Luckily the neighbour knows us and dropped it off. The neighbour actually works for a local courier company.

But my best delivery was in rural Sakatchewan. I ordered a lens from BH. It sat on the floor in a corner store in town having been dropped off by the Saskatchewan bus service as couriers didn't deliver out in rural areas. It sat there for a week as no one knew who I was or how to contact me.