Tweet
Re: Cost of repair for 50-200 non SWD
I seem to remember no receipt or contact from Portugal, but instead I rang Southend and they confirmed receipt. Otherwise all went well and within their allocated timescale, and one healthy lens returned a few weeks later.
For reassurance in these days of couriers not delivering to the right location or forgetting to leave notes, it would be good costumer relations for Oly to acknowledge receipt by email or text message, and to confirm when an item has been dispatched, but other than that I was very pleased with the service.
Regards
Chris
Originally posted by gazza95
View Post
Seems you go the timing right Bill. My Lens arrives at DHL Tuesday and so far Oly not even acknoledging receipt in Portugual. Folks in Southend are saying ring back next week just to check its arrived. 
Good news is that hired 150mm arrived today and seems rather nice
Good news is that hired 150mm arrived today and seems rather nice
For reassurance in these days of couriers not delivering to the right location or forgetting to leave notes, it would be good costumer relations for Oly to acknowledge receipt by email or text message, and to confirm when an item has been dispatched, but other than that I was very pleased with the service.
Regards
Chris
Comment