Lexar UHS-II 2000x issues with EM-1 II

[Eclairewilliams]

I've just realised I'm getting some random corrupted** raw files on my Lexar Pro 64GB 2000x card as reported by several people on the MkII Facebook groups. I am assured this is a Lexar firmware issue and am hoping to find a knowledgeable support person at Lexar. The support person today could only say return it for a replacement.
My reason for this thread is to see if anyone else has got any useful support from Lexar? I'm loathe to use the card if an important image may get corrupted although the jpeg is not affected so all is not lost. Also what alternative card should I consider?

** images appear with bright green and blue streaks.

[Ian]

Re: Lexar UHS-II 2000x issues with EM-1 II

I didn't experience any problems with this card at the E-M1 Mark II press intro event in Spain. Will be looking into this.

Ian

[Growltiger]

Re: Lexar UHS-II 2000x issues with EM-1 II

Best to stick to the cards tested and recommended by Olympus. Here is the official page:

http://cs.olympus-imaging.jp/en/support/imsg/digicamera/compati/media/sd/en_2016_04.cfm

i.e. various SanDisk cards. I use their Extreme Pro UHS II 300MB/s. I have two 64GB cards and they work perfectly.
Why risk it.

[Paul Graber]

Re: Lexar UHS-II 2000x issues with EM-1 II

Lexar have accepted there's a problem. They have provided me with instructions to achieve a swap. I'll shortly be sending them my 64gb card for a swap. As far as I can see, the only cost to me will be the postage back to them of my existing card - which I guess arguably they should bear - but having spent a small fortune on the card I'd rather have one that is guaranteed to work properly!

[Eclairewilliams]

Re: Lexar UHS-II 2000x issues with EM-1 II

I didn't experience any problems with this card at the E-M1 Mark II press intro event in Spain. Will be looking into this.

Ian

Ian you wouldn't know there was a problem until you try to open the raw files in Lightroom or Capture One. When you went to Spain there wasn't anything that handled the raw files I imagine.

[Paul Graber]

Re: Lexar UHS-II 2000x issues with EM-1 II

Actually I haven't had any problem opening files in Lightroom. But any problems in camera - corrupt files, odd operation etc - are being attributed to dodgy cards in slot 1.

[pault]

Re: Lexar UHS-II 2000x issues with EM-1 II

I saw this on another forum (gary0319)
''I took your suggestion and sent an e-mail to Lexar customer support and received a prompt reply and instructions on how to do a reformat of the card using their Rescue 5 software. It took about an hour, but if seems to have done the trick. The Lexar rep suspected a corrupt format to be the issue and it looks like he was right.

Ran off some bursts to a total of about 200 images and no problem, reformatted the card in the camera and again, no problem. Hope it holds.''

Might be worth you looking at

[Paul Graber]

Re: Lexar UHS-II 2000x issues with EM-1 II

The information I have (which may not be 100% - who knows?) is that the card requires new firmware, not just a reformat. And that that can't be achieved by the user.

[hoodlum]

Re: Lexar UHS-II 2000x issues with EM-1 II

I have shot over 5k RAW image with the E-M1ii on my Lexar 64GB 2000x UHS-II card and have not experienced any issues. What size cards are having a problem?

[pault]

Re: Lexar UHS-II 2000x issues with EM-1 II

I too have not had problems with Lexar 64GB 2000x UHS-II card

[Growltiger]

Re: Lexar UHS-II 2000x issues with EM-1 II

Reports I read referred to the 32GB cards. But since Lexar are apparently rolling out identical cards with fixed firmware no one can tell whether they have a card with the problem or not, unless they have the problem.

If you don't have a problem don't worry.

If you do have a problem contact them for a swap.

If you are buying a card don't buy a Lexar card at this time, stick to the SanDisks that are recommended.

[c12402]

Re: Lexar UHS-II 2000x issues with EM-1 II

I've a Lexar 32GB 2000X with no issues so far. I've tested with Lightroom both, Raw and jpg. Apparently I was lucky...

[Paul Graber]

Re: Lexar UHS-II 2000x issues with EM-1 II

I don't what else I can say. I've only had one minimal problem myself. But Lexar have admitted that the card doesn't work properly in the EM1.2 and are offering a free exchange for one with new firmware that does work. I've sent my 64gb card off today.

[Paul Graber]

Re: Lexar UHS-II 2000x issues with EM-1 II

I have today received my replacement card from Lexar, so I was without it for a week during the exchange. It looks identical, so no easy way to determine - other than through use - whether this one is radically different!

[hoodlum]

Re: Lexar UHS-II 2000x issues with EM-1 II

If your card came in the box, does the box have a revision labeled on the back. My card's box said REV E