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Thank you to Think Tank customer service

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  • Thank you to Think Tank customer service

    I bought a Mindset 25l bag to carry the Big White when I got it a couple of years ago. Annoyingly somewhere along the way the waist buckle got trodden on and cracked. So it is out of warranty and was accidental damage.

    I recently reached out to them to see if I could by just the buckle and then get a local cobbler to fit it.

    Rather than this they FedEx'd a new belt and buckle, that just threads on, from US. FOC


    Very much appreciated customer service.

    Gary

  • #2
    I've also had a very good relationship with ThinkTank in the past.

    Ian
    Founder and editor of:
    Olympus UK E-System User Group (https://www.e-group.uk.net)

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