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Fading display on E-620

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  • #16
    Re: Fading display on E-620

    Hi,

    Photo session this afternoon in temperatures clearly above freezing point (4C), way above the spec for the camera working range. Display is fading. I guess it must be broken.

    My Gallery on 500px

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    • #17
      Re: Fading display on E-620

      does it happen in LV mode?
      chris
      shetland

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      • #18
        Re: Fading display on E-620

        I have not checked, don't use LV that often. May I ask what LV could have to do with this behavior?
        /Tord

        My Gallery on 500px

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        • #19
          Re: Fading display on E-620

          Well I was thinking...the data on the screen will come from a different place than the LV data.
          If the screen fails with LV then it is the screen and display part that is failing while if the LV works and the screen data still fails then it is the data source... might be further info for when it goes for repair
          chris
          shetland

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          • #20
            Re: Fading display on E-620

            Originally posted by crimbo View Post
            Well I was thinking...the data on the screen will come from a different place than the LV data.
            If the screen fails with LV then it is the screen and display part that is failing while if the LV works and the screen data still fails then it is the data source... might be further info for when it goes for repair
            To me, it just sounds typical of a bad connection to the actual liquid crystal display & if a digital watch can be used as an example, it uses a rubber strip with conductive channels (carbon enriched) in it & this sits between the gold (usually) contacts of the LCD & the same on the main PCB. The contacts can tarnish & the connecting strip can become unreliable in its connection. This is likely to have a plug in connection &/or a permanent soldered connection at one end & the plug just might need reseating or the display itself is dying. Whatever the fault is, I'm afraid the only fix can be at Olympus Service (or authorised repairer). I hope you can get it solved OK without too much expense.

            Edit: For myself, I might be tempted to use a jewellers screw driver to at least take the display apart (being a flip out screen on the E620) to check if connections can be dealt with there, but I wouldn't advocate anybody else doing it unless they knew what they were doing.
            Ross
            I fiddle with violins (when I'm not fiddling with a camera).
            Flickr: https://www.flickr.com/photos/ross-the-fiddler/
            Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
            Lenses: M.ZD7-14mm f2.8 PRO Lens, M.ZD12-40mm f2.8 PRO Lens, M.ZD40-150mm f2.8 PRO Lens, MC-14, MC-20, M.ZD45mm f1.8, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, Sigma 150mm F2.8 APO Macro DG HSM.
            Flashes: FL36R X2, FL50R, FL50.
            Software: Capture One Pro 10 (& Olympus Viewer 3).

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            • #21
              Re: Fading display on E-620

              Hi again

              The latest on this subject is that the display does fade even in +10-12C ambient temperature we are having now. However display will stay on for a minute at least, which is long enough to allow the camera to be operated without too much inconvenience.



              /Tord

              My Gallery on 500px

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              • #22
                Re: Fading display on E-620

                I thought you would have sent it into Olympus for repair by now, unless you are waiting for an E-M5.
                Ross
                I fiddle with violins (when I'm not fiddling with a camera).
                Flickr: https://www.flickr.com/photos/ross-the-fiddler/
                Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
                Lenses: M.ZD7-14mm f2.8 PRO Lens, M.ZD12-40mm f2.8 PRO Lens, M.ZD40-150mm f2.8 PRO Lens, MC-14, MC-20, M.ZD45mm f1.8, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, Sigma 150mm F2.8 APO Macro DG HSM.
                Flashes: FL36R X2, FL50R, FL50.
                Software: Capture One Pro 10 (& Olympus Viewer 3).

                Comment


                • #23
                  Re: Fading display on E-620

                  Originally posted by Ross the fiddler View Post
                  I thought you would have sent it into Olympus for repair by now, unless you are waiting for an E-M5.
                  Hi Ross and others,

                  The same issue with fading display has now also contaminated my second camera (E-600), on that camera the symptoms are much worse, the display is in principle useless. The displays is black except for the very few seconds. Operating the menus is kind of difficult, and displaying pictures is impossible.

                  Hence I contacted Olympus support (Sweden) with a detailed description of the symptoms and they offered me to repair the cameras at a fixed price of 2800 SEK each (that is about each). A figure that seems a bit steep IMO. Is this figure in line with the cost that would be charged UK customers?

                  I have read several posts on this forum praising the Olympus support but this makes me wonder...

                  Cameras are 2+ years old. Considering I also had a Zuiko lens fail 26 months after purchase this makes me wonder if ...


                  /Tord

                  My Gallery on 500px

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                  • #24

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                    • #25
                      Re: Fading display on E-620

                      Thanks,

                      Yes as I mentioned I have been in contact with Olympus support in Sweden. It seems the repair price list is depending on country...

                      Would you recommend me contacting Luton Cameras and check with them if they are interested in having a look and if possible fix the camera? I have read on this forum they are great.

                      /Tord

                      My Gallery on 500px

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                      • #26
                        Re: Fading display on E-620

                        No you misunderstand, Olympus will want to charge you the refurb price, here we have Luton Cameras who are an Approved Agent for Olympus and you will see from my earlier post the difference it makes to the price. If you don't have an equivalent in Sweden maybe you can send it to Luton Cameras here in the UK for the repair. **Just read your last post properly, yes definitely enquire at Luton Cameras, a quick phone call will do it, they are really helpful**

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                        • #27
                          Re: Fading display on E-620

                          If you have two cameras with a similar fault & you had a lens fail at some point in time too, then I would have to question the enviroment the equipment is kept in. We have had a lot of rain here around Sydney for several months & mould has been an issue to deal with (something we don't have to deal with normally) & that could have been quite damaging to my gear if I hadn't noticed it soon enough. I am suggesting that moisture is getting into your cameras (could just be condensation) & is not drying out quick enough. I think you need to have another look at how you store your camera gear etc. & how you dry it out after shooting in harsh freezing conditions. A cabinet with an incadescant light globe (25 Watts is all you need so long as it isn't too close) can be usefull in creating a dry area for the gear to dry out sufficiently. Ideally it should have a temperature control unit to make sure it doesn't over heat (reptile heating control equipment would be good). I hope you can sort out your gear issues.
                          Ross
                          I fiddle with violins (when I'm not fiddling with a camera).
                          Flickr: https://www.flickr.com/photos/ross-the-fiddler/
                          Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
                          Lenses: M.ZD7-14mm f2.8 PRO Lens, M.ZD12-40mm f2.8 PRO Lens, M.ZD40-150mm f2.8 PRO Lens, MC-14, MC-20, M.ZD45mm f1.8, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, Sigma 150mm F2.8 APO Macro DG HSM.
                          Flashes: FL36R X2, FL50R, FL50.
                          Software: Capture One Pro 10 (& Olympus Viewer 3).

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                          • #28
                            Re: Fading display on E-620

                            Thanks for sharing this useful information.
                            I will contact Luton Camera repair.

                            /Tord

                            My Gallery on 500px

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                            • #29
                              Re: Fading display on E-620

                              Originally posted by Ross the fiddler View Post
                              If you have two cameras with a similar fault & you had a lens fail at some point in time too, then I would have to question the enviroment the equipment is kept in. ....
                              Good catch. Common denominator is use of equipment in cold conditions (not extreme, though, down to -10 perhaps). I haven't observed any visible condensation. I haven't used the equipment in moist/humid conditions or exposed it to rain.
                              And for the record I have also a E520 that has survived 5 winters and not let me down. I suspect the swivel display is the culprit.

                              /Tord

                              My Gallery on 500px

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                              • #30
                                Re: Fading display on E-620

                                Originally posted by Tordan58 View Post
                                I suspect the swivel display is the culprit. /Tord
                                Yes, maybe you were just the unlucky one with failures there, however I'm going to hazard another guess. Maybe the cold is the culprit with the wires cracking at -10 degrees. If you had only moved the display when the camera had warmed up inside, then they might have lasted a long time, but bend any plastic (& metal) in below freezing temperatures, then fracturing is bound to occur. If this is the case, then the display wiring will have to be replaced & I suggest in the future, don't move the display in any cold conditions until it has warmed up.

                                I hope it is all repairable for you.
                                Ross
                                I fiddle with violins (when I'm not fiddling with a camera).
                                Flickr: https://www.flickr.com/photos/ross-the-fiddler/
                                Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
                                Lenses: M.ZD7-14mm f2.8 PRO Lens, M.ZD12-40mm f2.8 PRO Lens, M.ZD40-150mm f2.8 PRO Lens, MC-14, MC-20, M.ZD45mm f1.8, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, Sigma 150mm F2.8 APO Macro DG HSM.
                                Flashes: FL36R X2, FL50R, FL50.
                                Software: Capture One Pro 10 (& Olympus Viewer 3).

                                Comment

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