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  • wfk
    replied
    Re: Am I missing something?

    Originally posted by g9ern View Post
    Just an update.
    The seller (obee71) insisted that it was OK and blamed me for the fault.
    Escalated the claim last week and Ebay sent me a return postage label last friday. Posted the kit on Tuesday (lucky as it had to be posted within 5 days).
    They found in my favour (as i thought they would) and I have today received a full refund from Ebay/Paypal.
    Excellent.
    I think it is a case of seller beware on Ebay.
    Brilliant!

    Leave a comment:


  • g9ern
    replied
    Re: Am I missing something?

    Just an update.
    The seller (obee71) insisted that it was OK and blamed me for the fault.
    Escalated the claim last week and Ebay sent me a return postage label last friday. Posted the kit on Tuesday (lucky as it had to be posted within 5 days).
    They found in my favour (as i thought they would) and I have today received a full refund from Ebay/Paypal.
    Excellent.
    I think it is a case of seller beware on Ebay.

    Leave a comment:


  • g9ern
    replied
    Re: Am I missing something?

    Originally posted by Ian View Post
    This might be of interest:

    http://reviews.ebay.co.uk/Sold-as-se...00000002394120

    Unless the item was advertised as having a fault, he can't deny your right to return it. But of course you wouldn't want to return ut until you were guaranteed a refund.

    It's actually a criminal offence in some circumstances to advertise something 'as seen' too but that's probably a different debate...

    Ian
    Thanks Ian.

    What an excellent article. Hope it is all accurate as it sounds good.

    Leave a comment:


  • Ian
    replied
    Re: Am I missing something?

    This might be of interest:

    http://reviews.ebay.co.uk/Sold-as-se...00000002394120

    Unless the item was advertised as having a fault, he can't deny your right to return it. But of course you wouldn't want to return ut until you were guaranteed a refund.

    It's actually a criminal offence in some circumstances to advertise something 'as seen' too but that's probably a different debate...

    Ian

    Leave a comment:


  • g9ern
    replied
    Re: Am I missing something?

    Originally posted by paullus View Post
    Sorry the cleaning didn't work. It does sound as if you've been sold a dud.
    Did you pay using Paypal? If so ring them immediately and tell them what has happened. I think Ebay's buyer protection is pretty effective.
    If you didn't use Paypal ring your local Citizens Advice Bureau. Yours will not be the first case of this nature and they will be able to tell you exactly what your rights are.
    Consider also the small claims court.
    The person who sold you the

    Olympus E-520 + Zuiko Digital 40-150 f3.5-4.5 +extras

    has now got an 18 positive Ebay feedback.

    Good luck.

    Steve.
    Hi Steve

    I'm pretty confident it will work out OK (famous last words?).

    It used to be a case of going through Paypal, but now I think it is normally sorted out on the Ebay side.

    Not been a good week as someone seems to have lifted an E3 I was getting from someone on the forum here, but that's another story.

    Ian

    Leave a comment:


  • paullus
    replied
    Re: Am I missing something?

    Sorry the cleaning didn't work. It does sound as if you've been sold a dud.
    Did you pay using Paypal? If so ring them immediately and tell them what has happened. I think Ebay's buyer protection is pretty effective.
    If you didn't use Paypal ring your local Citizens Advice Bureau. Yours will not be the first case of this nature and they will be able to tell you exactly what your rights are.
    Consider also the small claims court.
    The person who sold you the

    Olympus E-520 + Zuiko Digital 40-150 f3.5-4.5 +extras

    has now got an 18 positive Ebay feedback.

    Good luck.

    Steve.

    Leave a comment:


  • peak4
    replied
    Re: Am I missing something?

    Originally posted by Zuiko View Post
    He sounds like a nasty peice of work and a disgrace to the ebay community. Good luck with your claim, if it does fail it might be worth revealing his ebay ID so we can all ask awkward and revealing questions on his future items for sale.
    I'll leave you to work it out John, but if you enter e-520 14-150* into ebay advanced search, and tick the completed listings box it doesn't leave many choices, particularly with 17 @100% feedback.

    Leave a comment:


  • Zuiko
    replied
    Re: Am I missing something?

    He sounds like a nasty peice of work and a disgrace to the ebay community. Good luck with your claim, if it does fail it might be worth revealing his ebay ID so we can all ask awkward and revealing questions on his future items for sale.

    Leave a comment:


  • g9ern
    replied
    Re: Am I missing something?

    Originally posted by Woofmix View Post
    It may be dirt on the focus sensor, I had to clean an E520 that had the same problem you are experiencing.

    If you are prepared to have a go you remove the lens and then have to gently lift the mirror as you lift it a small sub mirror under the main mirror will appear it folds up under the main mirror so you have to hold it in such a position that you can gently swab it with a cotton bud soaked in alcohol or good quality lens cleaner. Then lift the mirror all the way and look into the body you will see a recess below the sensor try to use the cotton bud to clean the sensor in there, it's hard to see though, use a blower too to remove any dust but hold the camera face down so any debri falls out the lens space.

    Paul
    I'm might resort to that if I lose my claim but if I try it then I might lose any chance of a refund.

    Anyone know what Olympus service costs are like?

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Am I missing something?

    Originally posted by g9ern View Post
    Thanks for all your help but still no joy.

    I've contacted the seller about sending it back and he says he won't accept returns.

    Since it was from Ebay I guess I'll have to make a claim.
    That's not how It should work. Or at least if at the moment of the purchase, the user claimed the camera to be working, nowhere in the world he could refuse a possible return.

    On the other side, if the focus works but doesn't lock, there's a chance that some dirt got in front of the AF sensor as Woofmix said. Still, if you want to try to clean it, I would be extremely careful when doing so.

    Leave a comment:


  • g9ern
    replied
    Re: Am I missing something?

    Originally posted by Ian View Post
    Completely out of order! He's trying to bully you. You should copy that email to eBay customer support.

    Ian
    Don't worry, I'm not fazed by him.

    He actually said something worse than that to Ebay in his first response to my opening a claim.

    Leave a comment:


  • Ian
    replied
    Re: Am I missing something?

    Originally posted by DJMC View Post
    What's his feedback score at present (no./%) ?

    Completely out of order! He's trying to bully you. You should copy that email to eBay customer support.

    Ian

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: Am I missing something?

    It may be dirt on the focus sensor, I had to clean an E520 that had the same problem you are experiencing.

    If you are prepared to have a go you remove the lens and then have to gently lift the mirror as you lift it a small sub mirror under the main mirror will appear it folds up under the main mirror so you have to hold it in such a position that you can gently swab it with a cotton bud soaked in alcohol or good quality lens cleaner. Then lift the mirror all the way and look into the body you will see a recess below the sensor try to use the cotton bud to clean the sensor in there, it's hard to see though, use a blower too to remove any dust but hold the camera face down so any debri falls out the lens space.

    Paul

    Leave a comment:


  • g9ern
    replied
    Re: Am I missing something?

    Originally posted by paullus View Post
    Hi.
    I'm really sorry to hear of your problem.
    I do recall having a problem with the contacts on my E520 after several months of use.
    I know you have carefully cleaned the contacts but if I remember rightly the contacts are spring loaded. To fix mine I cleaned the contacts with isopropyl alcohol and quickly but gently depressed the contacts on the camera body and the lens down against the spring several times with a sharp pencil or similar to clean the contacts in their sockets. I've also had to do the same with a flash unit in the past.
    I think a small layer of corrosion or gunge can build up which interrupts the conductivity of the contact surfaces the alcohol is an excellent degreaser which evaporates very quickly. You can get it from a chemist in the UK (or off the shelf in French supermarkets!) It may be worth a try before you give up.

    This link also describes another forum members experience. http://e-group.uk.net/forum/showthread.php?t=12991

    If this doesn't help then name and shame the seller who sounds like a complete T****R
    Good luck.

    Steve.
    Still no joy.
    The other worrying point (I'm sure I mentioned it initially) is the obvious delay when you activate the AF.

    My main worry now is that assuming Ebay provide me with a return address, is that he will refuse to accept the package.

    Anyone any idea what happens then?

    Leave a comment:


  • paullus
    replied
    Re: Am I missing something?

    Hi.
    I'm really sorry to hear of your problem.
    I do recall having a problem with the contacts on my E520 after several months of use.
    I know you have carefully cleaned the contacts but if I remember rightly the contacts are spring loaded. To fix mine I cleaned the contacts with isopropyl alcohol and quickly but gently depressed the contacts on the camera body and the lens down against the spring several times with a sharp pencil or similar to clean the contacts in their sockets. I've also had to do the same with a flash unit in the past.
    I think a small layer of corrosion or gunge can build up which interrupts the conductivity of the contact surfaces the alcohol is an excellent degreaser which evaporates very quickly. You can get it from a chemist in the UK (or off the shelf in French supermarkets!) It may be worth a try before you give up.

    This link also describes another forum members experience. http://e-group.uk.net/forum/showthread.php?t=12991

    If this doesn't help then name and shame the seller who sounds like a complete T****R
    Good luck.

    Steve.

    Leave a comment:

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